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Our Apprenticeships

We provide high-quality Business and Customer Service Apprenticeships across England. All of our Business and Customer Service Apprenticeships are delivered on a one-to-one basis in the workplace or virtually through video conferencing and online learning by our team of expert tutors and coaches.

Level 3 Customer Service Specialist Apprenticeship

Customer Service Specialists are expert professionals who handle the most complex, technical, and sensitive customer interactions across all sectors and organisations.

Find out more

Level 3 Business Administrator Apprenticeship

Business Administrators play a vital role in keeping organisations running smoothly. They support and connect different parts of the business, work collaboratively across teams, and solve problems to ensure day-to-day operations run efficiently.

Find out more

 

 

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Funding

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In England, Apprenticeships are either fully or partly funded by Government.

If you are a levy payer (a company with a wage bill over £3m) you can fully fund Apprenticeships through payments that you are already making through the Apprenticeship Levy Tax. Please contact your Account Manager for further information.

If you are a non-levy payer (a company with a wage bill under £3m) the Government will pay 95% of the cost of Apprenticeships for new and existing staff.

Any employer with a pay roll of under £3m wishing to enrol staff on an Apprenticeship must go through their Digital Apprenticeship Service account. Learn how to set up your account by watching our explainer video.

Quality

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We are an approved provider of Apprenticeships on the Government’s Register of Apprenticeship Training Providers and are regulated by Ofsted.

At our last Ofsted inspection, we were graded 'Good'.

Ofsted commented:

"Learners and Apprentices develop their skills to meet exacting sector standards. In many cases, the level of skills gained exceeds the requirements of their qualifications"

"Employers speak highly of the quality of the training and reliability of t2 assessor staff; they greatly value the skills Apprentices acquire during the course which contribute well to their businesses"

Offsted and Education and Skills Funding Agency

Case studies

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We work with a range of small, large, and public sector organisations throughout the UK.

Click a link below to see one of our employer case studies.

Clients

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Sue Ryder
New Cross Healthcare
Apollo Home Healthcare
Bosch
Kimal - Delivering healthcare innovation
Home Instead
Bluebird Cafe
Guide Dogs
NHS Blackcountry Partnership
SES Water
Specsavers
Tempur Matresses
Travelzoo

Contact us

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We provide a personal service to every client to ensure our programmes meet their needs. Call 02920 799 133 to speak to one of our Account Managers or contact us online.

t2 group

t2 group
Head Office - Fern House, Unit 1 Links Court,
Fortran Road, St.Mellons,
Cardiff CF3 0LT

02920 799 133

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Acumen Coaching

Acumen Coaching is a specialist Leadership and Management Division of the t2 group.

t2 group and Acumen Coaching are part of the Marr Corporation Ltd.