Learner Onboarding Coach

At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Healthcare sector.

Learner Onboarding Coach

Salary: £26,000 - £28,500 dependent on experience

Location: Home based, anywhere in UK

Benefits: 25 days holiday plus all bank holidays

Office Hours: Monday – Thursday 8:45am – 4:45pm, Friday 8:45am – 3:30pm

About the role

Are you passionate about supporting learners to achieve their potential? Do you thrive on building positive relationships and creating engaging learner experiences from day one?

We are looking for a motivated and organised Learner Onboarding Coach to join our team and play a key role in supporting learners as they begin their apprenticeship journey within the Health & Social Care sector.

As a Learner Onboarding Coach, you will provide a structured and supportive onboarding experience for new learners, ensuring they are fully prepared and engaged at the start of their programme. You will work closely with learners and employers to ensure enrolments are completed accurately, expectations are clear, and learners are set up for success from the outset.

This is a rewarding opportunity for someone who is passionate about education, learner engagement, and delivering high-quality support.

Key responsibilities

Manage and support a caseload of learners throughout the onboarding process
Complete learner enrolments via Microsoft Teams alongside employers
Ensure learner suitability and eligibility in line with funding requirements
Accurately complete all associated onboarding and enrolment documentation
Coordinate initial programme activities including workshops, Functional Skills support, and Additional Learning Support requirements
Conduct progress reviews to ensure learners remain on track with their learning plan
Support the embedding and recording of Off-the-Job Training
Build strong, professional relationships with both learners and employers to encourage engagement from day one

What we're looking for

Essential skills & experience

A genuine passion for education, learner development, and quality
Occupational competence within the Health & Social Care sector at either:
- Level 3 – Lead Adult Care Worker
- Level 5 – Care Management
Excellent planning and organisational skills with the ability to adapt to changing priorities
Strong relationship-building and communication skills
Ability to engage and motivate learners and employers while maintaining professional boundaries
Excellent IT skills and confidence using digital platforms

Desirable Skills & Experience

Experience within the apprenticeship or work-based learning sector
Experience delivering learning and development solutions
Experience in employer or client engagement
Health & Social Care qualification at Level 3 or above
Teaching or assessing qualification such as:
- Level 3 Award in Education and Training
- Level 3 Certificate in Assessing Vocational Competence
- Or equivalent/higher qualification

Why join us?

Home-based role with flexibility
Opportunity to make a meaningful difference to learners' careers
Supportive and collaborative working environment
Be part of a passionate team committed to high-quality education and learner success

Additional requirements

t2 group is committed to providing a safe environment for all learner's and employees. You can find out more about our commitment to safeguarding here.

NB. Your employment with the Company will be conditional upon receipt of a satisfactory DBS check and references.

If you are enthusiastic about supporting learners and want to help shape positive learning journeys from the very beginning, we’d love to hear from you.

Apply today and take the next step in your career with t2 group.

Apply now