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Learner involvement strategy

Advancing learner involvement


It is our intent on advancing learner involvement across all our learning activities, as we believe this will enrich and make a more rounded learning experience.

Our Learner Involvement Strategy has essential factors that contribute to the academic achievement and to the potential economic strengths of the organisation, in terms of increased achievement and progression rates, participation and retention.

Our Learner involvement Strategy is implemented at board level and is supported by additional policies that provide for an organisation-wide integrated approach to learner involvement.

The Learner Journey

The Learner journey at t2 group

Commitment to Learner Involvement

We firmly believe that excellence will be achieved through recognising the value of involvement from every individual learner. We aim to create an environment that respects the voice of learners and clients which will enable them to achieve their full potential: to contribute fully and to drive maximum benefit from their involvement with t2 group.

To this end, the organisation acknowledges the following basic rights for all learners and clients:

  • To be treated with respect
  • To be treated fairly
  • To receive encouragement to reach their full potential




The Board has overall responsibility for ensuring that we operate within a framework of involvement for all learners and clients.

We recognise that all of our staff, have a duty to support and uphold the principles contained within this policy and supporting policies. The commitment of all staff, learners and clients is required to make the policy a success.


The Learner Involvement Strategy is implemented through those policies which relate to the involvement of all learners, in particular:

  • Initial Guidance Procedure
  • 1st Visit Procedure
  • Learner Feedback Procedure
  • Workshop Evaluation


Learners also have a voice in:

  • The dedicated section on the company website - Your Voice Counts
  • The assessment planning cycle
  • The mandatory discussion in the management suite of QCFs


View the t2 group complaints procedure.



The Learner Involvement Strategy will be reviewed in line with our Quality Cycle, Self-Assessment Review and Quality Improvement Plan.


Contact us


If you have any questions or require any help please don't hesitate to get in touch with us at t2 group. Simply complete the following form and we will be in touch with you shortly.

t2 group

t2 group
Head Office - Fern House, Unit 1 Links Court,
Fortran Road, St.Mellons,
Cardiff CF3 0LT

029 2079 9133

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The Apprenticeship, traineeship and jobs growth Wales programmes, led by the Welsh Government, are supported by the European Social Fund

Acumen Coaching

Acumen Coaching is a specialist Leadership and Management Division of the t2 group.

t2 group and Acumen Coaching are part of the Marr Corporation Ltd.