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Why health and social care needs to rethink how it attracts the next generation

A significant challenge

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The adult social care sector faces a significant workforce challenge. According to the Skills England Health and Adult Social Care Skills Needs Assessment, the sector is expected to need around 685,000 additional workers by 2035 when growth and replacement demand are combined. Care workers and home carers alone are expected to account for almost 199,000 of these roles.

At the same time, 80% of priority occupations in adult social care are already experiencing elevated or critical demand, making recruitment and retention one of the biggest issues facing employers today.

While the sector urgently needs more people, perhaps an even bigger challenge is changing how younger generations view a career in care.

 

The perception problem

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One of the biggest misconceptions about working in care is that it only involves supporting older people or providing personal care.

According to Dannielle Garside, Personal Development Manager at t2 group:

"I believe there is a misconception around working in care as young individuals often believe it's mainly elderly support and requires a lot of personal care. I don't think it is stressed enough to individuals the benefits it brings and the different areas within health and social care available to work in."

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In reality, health and social care offers opportunities across a wide range of settings, including:

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Many people enter the sector without realising just how varied and rewarding it can be.

 

Care is a career, not just a job

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Another challenge is that many young people simply aren't aware of the progression opportunities available.

Dannielle's own experience demonstrates this:

"I started working in elderly care and later moved into autism and learning difficulties, where I went on to teach and learn PROACT SCIP, based around positive behaviour support. I found a real passion in this and thoroughly enjoyed my time in the sector."

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She believes showcasing these possibilities is key:

"I think giving a bigger picture of where their career could develop to would be more attractive to young people."

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From frontline care roles, people can progress into:

Creating visible progression pathways is essential if the sector wants to compete with other industries for early talent.

 

Young people are more capable than we sometimes assume

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For some young people entering care, age itself can become a barrier.

Katy Hall, Personal Development Manager at t2 group, began her own career in care at 17:

"As the youngest member of staff in a care home setting, I encountered perceptions that I was too young to work in care. However, this assumption did not reflect my capability or commitment."

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She believes one of the biggest misconceptions is that younger people lack the maturity or skills required:

"Many young individuals demonstrate strong levels of compassion, professionalism and respect, alongside a genuine willingness to learn and develop."

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With the right support, younger workers can thrive and go on to build long-term careers in the sector.

 

Apprenticeships open doors

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For many young people, apprenticeships provide an accessible route into health and social care, allowing them to earn while they learn and develop valuable skills.

Katy explains:

"Apprenticeships provide a highly valuable pathway, offering individuals the opportunity to develop both practical care skills and essential qualifications, regardless of their prior academic achievement."

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With most future workforce demand expected to be at Level 2 and Level 3, apprenticeships will continue to play a vital role in bringing new talent into the sector and helping individuals progress throughout their careers.

 

Care work is skilled work

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Another misconception that persists is that care is somehow "unskilled".

According to Krystal Blowers, Personal Development Manager at t2 group:

"Care roles require a high level of skill, knowledge and professionalism. Care staff must develop specialist knowledge of illnesses, conditions and support needs, while demonstrating strong communication, problem-solving and interpersonal skills."

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She adds:

"Personal care can be an important aspect of the role, but it represents only a small part of what care professionals do."

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Today's care professionals support independence, promote wellbeing, advocate for individuals, and help people achieve their goals.

These are highly skilled roles that deserve greater recognition.

 

Workplace culture matters to the next generation

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Pay and funding challenges remain important issues, but younger generations are also looking for something more.

Krystal has seen first-hand how culture and development opportunities influence career choices:

"Young people value a positive workplace culture where their contributions are recognised and appreciated. Regular recognition and praise can significantly enhance confidence, engagement and team morale."

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Training, development, and clear progression opportunities can all help employers attract and retain younger workers who want more than just a job: they want purpose, growth, and a sense of belonging.

 

Why people stay

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Despite the challenges, one thing consistently shines through: people who work in care often speak passionately about the difference they make.

Krystal says:

"One of the most rewarding aspects of working in care is the opportunity to make a meaningful difference in someone's life. Whether it is helping an individual develop new skills, achieve a personal goal, or simply improving their day-to-day wellbeing, the impact of the role is both significant and highly fulfilling."

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For Dannielle, a career that started in elderly care opened doors she never expected:

"I started working in elderly care and later moved into autism and learning disabilities, where I went on to teach PROACT-SCIPr-UK and positive behaviour support. I found a real passion in this and thoroughly enjoyed my time in the sector. The reward I felt from helping to improve people's lives was incredible."

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Similarly, Katy finds it rewarding to watch people grow:

"Witnessing learners' growth, achievements and the opportunities that become available to them is incredibly fulfilling. I have supported many learners who have progressed into roles such as management and social work."

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Looking ahead

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Recruitment alone won't solve the sector's workforce challenge. To build a sustainable future, health and social care needs to rethink how it attracts the next generation.

That means:

How apprenticeships can support your workforce

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Apprenticeships don't just help bring new people into the sector. They can also support retention, progression, and develop future leaders within your organisation.

If you'd like to explore how apprenticeships can help you attract, retain and develop future talent within your organisation, get in touch with our team today.

 

Contact us

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We provide a personal service to every client to ensure our programmes meet their needs. Call 02920 799 133 to speak to one of our Account Managers or contact us online.

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t2 group
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