Working in partnership with employers
Supporting employers throughout the apprenticeship journey
We work with employers to plan and deliver apprenticeships that build skills, strengthen teams and support organisational growth.
Supporting employers
Listening to employers to improve training
Employer feedback helps us maintain high-quality training. We regularly gather feedback to understand what works well and where we can improve.
Digital learning
Teaching and Learning Reviews (TLRs)
Teaching and Learning Reviews take place regularly during the apprenticeship programme. After each review, employers receive a copy through our digital learning platform to review and sign.
These reviews provide an opportunity to share feedback on:
- Intent – how the programme supports the learner’s role and development
- Implementation – how training is being delivered and supported
- Impact – how the learner’s skills are improving within the workplace
CEM
Customer Experience Management (CEM)
Every quarter, your dedicated Account Manager will contact you to discuss your experience of working with us.
These conversations focus on:
- The quality of training delivery
- The progress of your learners
- Support for meeting apprenticeship requirements, including off-the-job training
- Opportunities to improve the overall experience for your organisation
Supporting off-the-job training
Helping managers support off-the-job training
Off-the-job training is an important part of every apprenticeship programme.
Your learner’s tutor will work with you to plan learning activities that support their role and development. These activities are reviewed regularly during Teaching and Learning Reviews.
We support employers and line managers in understanding how off-the-job training works and how it can benefit both learners and the organisation.
Employer engagement
Teaching and Learning Reviews (TLRs)
When your learner has attended a TLR you will be sent a copy for you to sign by logging into our digital learning system. You will be required to provide feedback against the Intent, Implementation, and Impact of the learning programme.
Below is a summary of the feedback grades provided by employers for this Academic Year:
Monthly Employer Feedback
Year to Date Average
Month on Month Analysis
Has the programme met the knowledge and skills development needs of you and your learner?
Year to Date Average
Month on Month Analysis
Was the programme implemented in a way that was suitable and effective for you and your learner?
Year to Date Average
Month on Month Analysis
Customer Experience Management (CEM)
Every quarter you will be contacted by your dedicated Account Manager to provide feedback on the quality of training we are proving to you, this is especially in relation to supporting you with ensuring learners meet the off-the-job training required for their apprenticeship.
Below is a summary of the feedback grades provided by employers for this Academic Year:
Account Management – CEM Trend Analysis
Question 1: On a score of 1 – 10 how would you grade your experience of using t2 group to provide apprenticeships to your business?
Question 2: Do you have contact details for all t2 PDMs that support your business and the contact details of their line managers?
Question 2a: On a score of 1 – 10 how reliable and punctual is this PDM in scheduling Teaching and Learning Reviews with you and your learners?
Question 2b: Are you invited to attend each Teaching and Learning Review so you are fully involved in the planning and review of each learner’s programme?
Question 2c: Are you aware that off-the-job training must be in paid working hours and do you, your learner, and t2 PDM plan and agree this?
Question 2d: On a score of 1 – 10 how happy are you with the professionalism of this PDM that supports your learners?
Question 2e: On a score of 1 – 10 how knowledgeable, motivated, enthusiastic, and inspiring do you think this PDM is?
Question 2f: On a score of 1 – 10 how happy are you with the level of feedback your PDM provides to you at the end of each Teaching and Learning Review?
Question 2g: Do you think that the targets and deadlines set by this PDM are realistic and achievable?
Question 3: Are you aware of the importance of signing each Teaching and Learning Review and providing feedback on the Intent, Impact, and Implementation?
Question 4: Are you able to attend Teaching and Learning Review sessions every month or at least every other month?
Question 5: On a score of 1 – 10 how would you rate t2 group on keeping you fully up to date on the progress of your learners?
Off-the-job training
What you need to know about off-the-job training
Off-the-job training is a key requirement of every apprenticeship programme. Your dedicated tutor will work with you to identify, plan, and review suitable activities, and this will be checked at each TLR to ensure it meets funding requirements.
Contact us
Get in touch to discuss your training needs
If you would like to learn more about how apprenticeships can support your organisation, our team is here to help.
