Adult Care Apprenticeships
Level 3 Professional Care Administration Apprenticeship
Develop skilled administrators who keep your care service running smoothly.
The Level 3 Professional Care Administration Apprenticeship develops business administration skills within adult social care, helping employees manage the systems, information and processes that keep services running effectively.


A quick glance at this programme
The Level 3 Professional Care Administration apprenticeship is designed for employees working in administrative, coordination and operational roles within adult social care.
It is ideal for:
- Branch or Service Administrators
- Rostering or Scheduling Coordinators
- Quality and Compliance Administrators
- Recruitment or Workforce Coordinators
- Operations or Business Support Administrators
- Training and Compliance Coordinators
- Registered Managers’ PAs or Office Administrators
Duration
12 months
Suitable for
Employees whose role has a genuine administrative, coordination or operational focus.
Qualification
- Level 3 Business Administrator Apprenticeship Standard

Learners develop skills in:
- Adult social care business, funding and commissioning
- Regulation, governance, safeguarding and compliance
- Digital systems, data and record keeping
- Workforce planning and operational processes
- Communication and stakeholder relationships
- Quality, audit and continuous improvement
- Project management and workplace improvement
Develop capable care administration professionals
Benefits for your organisation
Strengthen your administrative workforce
Develop employees who can confidently manage the administrative processes that support the day-to-day running of your care services.
Improve operational efficiency
Build skills in planning, organisation, digital systems and process improvement to help employees work more effectively and support wider service performance.
Support compliance and CQC readiness
Develop employees’ understanding of regulation, safeguarding, data protection and the importance of accurate records and evidence, helping your organisation maintain strong compliance and stay prepared for CQC inspections.
Let’s talk
Interested in developing your adult social care administration workforce?
The impact of investing in care staff
Administrative teams play an important role in keeping adult social care services organised, compliant and responsive.
The Level 3 Professional Care Administration apprenticeship helps employees apply their learning directly to their role, from workforce coordination and record keeping to quality improvement and project work.

Of employers say apprenticeships improve staff retention

Employer satisfaction with t2 group

Of employers report that apprenticeships increase productivity

How the programme works
Each learner is supported by a dedicated tutor throughout the programme.
The programme begins with an induction month, followed by eight modules covering the key knowledge and skills needed to work effectively in adult social care administration.
Support includes:
- Monthly one-to-one coaching sessions
- Practical leadership and care training linked to the learner’s role
- Workplace observations to assess competence
- Support building a portfolio of evidence
Learners apply their knowledge and skills directly in the workplace to improve care delivery and support team performance.
Explore our Level 3 Professional Care Administration Apprenticeship
Want to know more about the programme? Download our course specification to explore the programme content, delivery model and End-Point Assessment in more detail.
Funding your apprenticeship
Our team will guide you through the apprenticeship funding process, from checking eligibility to enrolling your employees.
Let’s talk
Get in touch
Explore how the Level 3 Professional Care Administration Apprenticeship can support staff development and improve the quality of care in your organisation.
Speak to our Health and Social Care apprenticeship experts.