A quick glance at this programme

The Level 3 Professional Care Administration apprenticeship is designed for employees working in administrative, coordination and operational roles within adult social care.

It is ideal for:

  • Branch or Service Administrators
  • Rostering or Scheduling Coordinators
  • Quality and Compliance Administrators
  • Recruitment or Workforce Coordinators
  • Operations or Business Support Administrators
  • Training and Compliance Coordinators
  • Registered Managers’ PAs or Office Administrators

Duration

12 months

Suitable for

Employees whose role has a genuine administrative, coordination or operational focus.

Qualification

  • Level 3 Business Administrator Apprenticeship Standard

Learners develop skills in:

  • Adult social care business, funding and commissioning
  • Regulation, governance, safeguarding and compliance
  • Digital systems, data and record keeping
  • Workforce planning and operational processes
  • Communication and stakeholder relationships
  • Quality, audit and continuous improvement
  • Project management and workplace improvement

Develop capable care administration professionals

Benefits for your organisation

Strengthen your administrative workforce

Develop employees who can confidently manage the administrative processes that support the day-to-day running of your care services.

Improve operational efficiency

Build skills in planning, organisation, digital systems and process improvement to help employees work more effectively and support wider service performance.

Support compliance and CQC readiness

Develop employees’ understanding of regulation, safeguarding, data protection and the importance of accurate records and evidence, helping your organisation maintain strong compliance and stay prepared for CQC inspections.

Let’s talk

Interested in developing your adult social care administration workforce?

The impact of investing in care staff

Administrative teams play an important role in keeping adult social care services organised, compliant and responsive.

The Level 3 Professional Care Administration apprenticeship helps employees apply their learning directly to their role, from workforce coordination and record keeping to quality improvement and project work.

Of employers say apprenticeships improve staff retention

Employer satisfaction with t2 group

Of employers report that apprenticeships increase productivity

How the programme works

Each learner is supported by a dedicated tutor throughout the programme.

The programme begins with an induction month, followed by eight modules covering the key knowledge and skills needed to work effectively in adult social care administration.

Support includes:

  • Monthly one-to-one coaching sessions
  • Practical leadership and care training linked to the learner’s role
  • Workplace observations to assess competence
  • Support building a portfolio of evidence

Learners apply their knowledge and skills directly in the workplace to improve care delivery and support team performance.

Explore our Level 3 Professional Care Administration Apprenticeship

Want to know more about the programme? Download our course specification to explore the programme content, delivery model and End-Point Assessment in more detail.

Funding your apprenticeship

Our team will guide you through the apprenticeship funding process, from checking eligibility to enrolling your employees.

Let’s talk

Get in touch

Explore how the Level 3 Professional Care Administration Apprenticeship can support staff development and improve the quality of care in your organisation.

Speak to our Health and Social Care apprenticeship experts.

 

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