Business & Customer Service Apprenticeships
Level 3 Business Administrator Apprenticeship
Develop capable professionals who keep your organisation running smoothly.


A quick glance at this programme
The Level 3 Business Administrator Apprenticeship is designed for employees who provide administrative and operational support across an organisation.
It is ideal for employees working in roles such as:
- Business administration
- Office administration
- Operations support
- Project or team coordination
- Business support
- Administration within professional services
Duration
12 months
Suitable for
New or existing employees working in administrative, business support or operational roles.
Qualification
- Level 3 Business Administrator Apprenticeship Standard TQUK

Learners develop skills in:
- Business and operational processes
- Communication and professional relationships
- Project and task coordination
- Using digital tools and business systems
- Managing information and documentation
Develop capable business professionals
Benefits for your organisation
Give employees the practical skills and confidence to manage their responsibilities effectively and support wider business operations.
Improve operational efficiency
Develop employees who can organise workloads, coordinate activities and identify ways to improve how work gets done.
Support career progression
Create a clear development pathway for employees who want to build their career in business administration and progress into more senior roles.
Strengthen your internal workforce
Develop the skills you need within your existing team while giving employees the opportunity to gain a nationally recognised qualification.
Let’s talk
Interested in upskilling your workforce with the Business Administrator apprenticeship?
The impact of developing your business support team
Business administrators play an important role in keeping organisations organised, connected and productive.
The apprenticeship helps employees apply new knowledge directly to their role, strengthening their confidence and ability to contribute across the organisation.
For employers, this can mean better-supported teams, stronger internal capability and clearer progression pathways.

Of employers say apprenticeships improve staff retention

Employer satisfaction with t2 group

Of employers report that apprenticeships increase productivity

How the programme works
Each learner is supported by a dedicated tutor throughout the programme.
Support includes:
- Regular one-to-one coaching sessions
- Learning linked directly to the learner’s role
- Practical workplace activities
- Progress reviews with the learner and employer
- Support to prepare for End-Point Assessment
- Guidance throughout the apprenticeship journey
Learners apply what they learn directly in the workplace, helping them develop skills that are relevant to their role and organisation and role.
Explore our Level 3 Business Administrator apprenticeship
Need more information? Download our course information leaflet for an overview of the programme, what it covers and how it can support your workforce.
Funding
Our team will guide you through the apprenticeship funding process, from checking eligibility to enrolling your employees.
Whether you are a Levy-paying employer or an SME, we can help you understand the funding options available to your organisation.
Let’s talk
Looking to develop your business support team?
Our team can help you understand how the Level 3 Business Administrator could support your workforce and wider business goals.