Safeguarding

Safeguarding is about protecting people’s health, well-being, and human rights, and ensuring they live free from harm, abuse, and neglect. It’s something we all have a responsibility to take seriously — not just employers or trainers. As a learner, you are both protected by safeguarding measures and responsible for being aware of them in your workplace.

It includes protection from:

• Physical harm – such as violence or unsafe working conditions
• Emotional harm – including bullying, harassment, or intimidation
• Neglect – being denied the care, training, or support you need to progress
• Online dangers – cyberbullying, scams, or inappropriate contact through digital platforms

Safeguarding also extends to protecting vulnerable individuals, whether that’s a colleague, a service user, or someone you interact with as part of your work. Vulnerability can be temporary (for example, someone going through a personal crisis) or ongoing (such as a disability or health condition).

During your programme, you may work with a wide range of people – colleagues, clients, customers, and the public. You could notice signs that someone isn’t safe or is being treated unfairly. Safeguarding means recognising those signs and knowing what to do next.

Spotting the signs of a safeguarding concern:

• A colleague suddenly becomes withdrawn or unusually anxious
• You witness inappropriate behaviour or language in the workplace
• Someone tells you about an incident that makes you concerned for their safety
• Unexplained injuries, changes in behaviour, or signs of neglect

If something doesn’t feel right, it’s important to act – even if you’re not sure. Safeguarding is about raising concerns, not proving them. Your role is to pass the information to the right person, such as your line manager, designated safeguarding lead, or your apprenticeship trainer. They will take the necessary steps.

How to raise a concern:

• Speak to a safeguarding lead or manager – explain what you’ve seen, heard, or been told, using facts rather than opinions
• Follow your organisation's safeguarding policy – every workplace should have one, and you should know where to find it
• Keep it confidential – don’t discuss the matter with others unless instructed by the safeguarding lead

Safeguarding also includes protecting yourself. This could mean being aware of your own safety when working late, knowing how to report hazards, or being cautious with personal information online.

Safeguarding is everyone’s responsibility. By staying aware, speaking up, and taking action when something feels wrong, you’re helping to create a safe, respectful, and supportive workplace for everyone.